Hi Aran, I really love the content of the courses but I’m having an issue with the app ( french and Spanish). When trying to use the revisit button it has put me into a higher belt and I cant seem to get back to the beginning ( white belt). I’m now studying the Spanish through the automagic on the website instead. I’ve done about 4 hrs there. Is there any way of syncing the web automagic progress with the app? It also appears ( from what I saw initially) that the course content is a little different between the two also?
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Thanks for reporting that @ingridjukes . I haven’t noticed it myself, but I’ll spend some time testing it thoroughly.
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Hi,
I don’t know if there was a “reboot” yesterday but on going on to the app I was signed out so had to sign in again and now seem to have been put right back to the beginning of the course.
I don’t know if I’m the only one but the French translation still don’t show on screen and the English sentence to translate only appears some of the time. I don’t mind this at all as I prefer just to listen but it might be something that others would want. This is not true on the web version as bothe the English and French always appears on that.
Dai
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Hi @ingridjukes
The version of Spanish on the new App is much more extensive with a fuzzy overlap which makes transferring progress across very difficult - unlike for example, the Welsh courses where the progress is transferred.
So, the upside is you can go much further with the new one - but you might need to use Skip to find your place.
Can I double check whether when pressing Revisit, you were also pressing Skip?
( Skip will take you forwards in the course/ belts, as it is the mechanism which allows you to find your place.)
We haven’t seen that with the Revisit button - but I would expect exactly that with Skip - could you let us know?
Thanks
Rich 
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Hi @daiwilliams
Thanks for reporting that about the text - we’ll keep an eye out for that one (@Deborah-SSi !).
There has been no reset at this end - could I ask how long you’ve been logged in for? (E.g. a short period, days or weeks). I am wondering whether this is related to ‘the previous new version’ of French which your App has just discovered, as it were. 
We had a couple of ‘funnies’ with that change.
Let me know.
Thanks
Rich
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Llongyfarchiadau enfawr on this new approach and content! I’ve enjoyed what I’ve tried so far and am looking forward to more 
In the Irish demo there’s a display glitch when the Irish text is more than three lines - you can just see the top of ‘anois’ in the screenshot below, but mostly it’s covered, and there seems to way to scroll down. Letting you know in case it’s more general than this one demo version (in which it happens consistently on my Android)
All the best!
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@mintonman Yes, it’s a general format issue when the text gets too long - we’ve noticed in Welsh too, so it’s been reported to the IT team.
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I haven’t noticed that at all myself, but I’ll do some more intensive testing on the French when the new version comes out and check for that.
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Hi @mintonman
Yes! We are going to make the text area bigger in general to allow for sentences getting longer and longer!..also to allow for larger text settings.
This one is on the list. 
Rich
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Hi,
I’ve been logged in for a while - I’ve been using it everyday. I still have issues with it “moving on” to the next block of sentences. I usually have to come out of the “learning” section, go to home and then click on “find my course”. This usually works and will kickstart the “loading” for the next block.
Dai
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Hi @daiwilliams
…yes…there is a feeling that there was/is an issue within that version of the French course - it keeps cropping up. We have a new version about to arrive and have our thinking caps on as to how to test this out.
Thanks for your feedback on this
Rich
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HI,
You sorted my problem with repeating 5 sentences :" I’m okay, but I want / like to learn / speak" but now I have the same problem with all the sentences with: “Je ne connais pas, mais …” and " que me vous “.
The pattern is like this: A new word or new chunk is introduced, I have to say it twice, 3 or 4 sentences with the new material are prompted and then come at least 10 sentences of: " Je ne connais pas " and " que me vous.”.
The probllem is, that the new material is never repeated, and the words and structures are now challenging.
Another thing is: there is very often no french text.
Brigitte
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Hi
@daiwilliams wrote about a web version, where the french text always appears.
(How) can I access the web version on the PC ?
Brigitte
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Hi @brigitte
Interesting about the French text - we still haven’t seen this but we are checking.
We have fixed the ‘sticky’ spaced repetition (and the encouragements that repeat!).
There is a version that will be feeding through to the App Stores very soon - we will need to wait for their approval as usual, and then they will be sorted! 
This is the Web version:
Rich
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I reported that with the Irish demo. I think you just kind of ignored it as the Irish is not a proper course.
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Hi @craigf
…to be clear, I meant ‘haven’t been able to reproduce it’ with a view to fixing it - but with the the spaced repetition and encouragements things out of the way we are actively looking at this.
In the Irish course in particular - because it is so short - it is extremely difficult to keep track of where you are - which I know from the period where we tested it - even the shortest courses in the future need to be longer than this demo…
…you only need to listen for a short period and then press skip a couple of times and you have gone off the end of the course and have looped around to the beginning…at which point are you at the beginning or the end? - both probably!
But we will do further some investigation and see what turns up.
Thanks everyone for your feedback.
Rich
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When I was first exploring the Spanish in the app, it was the skip button that moved me into a higher belt and I’m stuck there now, it won’t let me go back. Then I looked at the French in the app as I was about to recommend it to a friend, and I used the revisit button after a few minutes and that too put me into the yellow belt. So for now, I can really only use the web version as I’m not yet at yellow belt level.
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Hi @ingridjukes
We are looking into the revisit button, so we should have an update on that soon.
The sentences within the course are sort of in a giant loop but the Revisit button should never go backwards before the beginning, as it were - but we will check.
Yes, the skip button will move you forward through the course and allocate belts - this is to allow someone to find their place in the course if they have some knowledge already e.g. Black or Brown belt.
The Revisit button on the other hand, allows you to revise something - wherever you are - and hear more things related to an item that you are not quite sure about.
Revesit doesn’t change the belt level - and would never take one away if someone wanted to revise.
The belts are really only a rough indicator of where you are on your journey…they don’t change the choice of phrases in any way,
In the situation you describe, having pushed to a Yellow belt but afterwards decided to revise content prior to that point, is totally fine!
We will check whether the Revisit button is behaving itself and I’ll put an update here…
Rich
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Just want to add - again! - my HUGE thanks to everyone who is reporting issues in here, you’ve been and are being ENORMOUSLY helpful to us… 
And also HUGE thanks to our valiant team who are catching and collating and squashing bugs in overtime 
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I’m now using version 1.0.2 of the new app on Android 14 and the foreground/background fix means that I can put the screen to sleep while I learn which has significantly reduced the battery drain.
I am working my way through the northern Welsh content neither skipping nor reviewing. I have reached the part where “mae dal gen i” is introduced. About this point Aran describes it as being AutoMagic and discusses adjusting the “how are you feeling today?” setting, which of course is not (yet?) available in the app. It’s only a small point but it will be confusing if you haven’t seen AutoMagic and noted the difference between it and the app.
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