AutoMagic Not Working

Welsh General / Questions
#1

Hiya

AutoMagic is currently not working for me, it won’t ‘play’. Is there a fix for this issue

Diolch

Say something in welsh keeps stopping & starting?
#2

Helo @jane-thomas-2, could you email admin@saysomethingin.com and give details of the issue?

Eg, what kind of device you’re using? Was it working for you and then stopped working? What happens when you try to click on ‘Play’?

If you can give as much detail as you can, that will help the Tech Team diagnose what’s going wrong for you.

#3

Thanks for getting back to me. I’ve just tried it again and now it’s working, typical :smiley: No video though.

#4

Helo, Deborah.

I’ve also got a problem with Automagic not working. It was fine until Wednesday evening, but then the play button stopped working.

Clicking ‘play’ now sometimes does nothing and sometimes shows a phrase to be translated.

Also, there’s no video or audio.

I’ve tried on my iPhone 6S with Firefox and on desktop with both Firefox and Chrome. Nothing works properly.

Any ideas?

#5

Does the audio work if you turn off the video option in your settings? That’s how I got mine working.

#6

Oooh, it does. You’re a genius!! Diolch yn fawr.

#7

:innocent:

1 Like
#8

Turning video off is always a good option to try first of all, but I’ve alerted the Tech Team to your messages in case there is a different problem here.

1 Like
#9

So you’re both OK now? @jane-thomas-2 @eric-davies

#10

In so far as I can get text and audio, yes. But the video isn’t working, so something’s not right.

#11

The video part is still under development, so it does have hiccoughs at times. If you stick with the audio and text, you should be OK.

1 Like
#12

Yes. Just no video.

#13

Helo
Automagic has stopped working for me too.
It just gives me a blank white screen.
I logged into the other app ssiw, where this forum is ( it fixed it last time ) but alas no Magic!
Can anyone offer qny ideas

#14

This happened to me earlier (and indeed yesterday). It wouldn’t work in Chrome or in Brave (just a blank screen) but worked in MS Edge. I started a thread about it but then deleted it because it resolved itself both times. Working for me right now in Brave.

#15

This has been mentioned to the Tech Team to investigate and @rich is aware of it. We’ll let you know if we have more information on it.

#16

Automatic is now only a white screen for me. I think others have encountered this?

#17

@davidhamilton I’ve moved your comment here with the others :slight_smile:

#18

Diolch!

#19

@Kinetic is looking into this.

Apologies for the inconvenience.

Rich :slightly_smiling_face:

#20

Helo
Its working again.
What ever the techies have done, its working
Thank you
Diolch

2 Likes