Firstly, can I double check whether you logged in with the same email as you used with Automagic before?
It is also fine to log in with social media which maps to the same address - as long as you make the address visible when you log in (otherwise the system won’t see it and can’t do a match).
[ Apple and Google offer you this choice when you log on the first time (and you can change it in Settings).]
If you did, the App does have your progress.
We have discovered that there are few records that the old Web app slightly mysteriously didn’t mark as complete - so the new App is doing a ‘completer finisher’ type of thing and getting ticks in those boxes!
Those dozen or so records are scattered through the course but there are a few towards the beginning - which makes it feel like you’ve gone backwards - but having done them, it will carry on.
Lots of people are now confirming this to be the case.
If you have logged in with the same address/ or as above, I’d be interested in looking at the stats on your account if that is ok.
How does the new App calculate how much learning I do daily? See attached. I haven’t done any learning today (25th October), but ‘My Statistics’ believes I have. Very curious. Thanks.
We will have a look at your account if that is OK?
Can I check you are on a UK time zone?
Do you remember whether you had any signal or connection problems on the previous day, or another scenario whereby the progress may have caught up afterwards?
Hi again. Just about to do some learning this morning (30 Oct 2024). Logged on and the App shows this. Confused. I haven’t done any learning today, so what is the App counting? Thanks.
It might be worth keeping the conversation more public even when dealing with one account. I don’t think my daily minutes are particularly accurate but the weekly learning clearly didn’t add up what I’ve done in the last week, whether that is taken from a particularly starting day of the week or as the last seven days.
In many ways, it is only a statistic and pretty unimportant in the scheme of things, but flagging it along with the other guys if your are trying to iron out issues.
Yes, it is only the detail about a particular person’s situation that tend to go via DM - they also tend not to be a great read.
Having got to the point where Stats anomalies got to the top of the list - comparatively recently - we have indeed found two thngs - one which is a very slight difference between the old Web App and the new App data format…and one which is an App Stats display bug.
Both will be fixed and rolled out during the course of the next week.
