Vouchers?

Is the voucher system still working? I just tried to send a voucher to a friend, but I don’t seem to be able to. When I click the “Send £100 voucher” button, the screen goes grey then nothing happens. I’ve tried from firefox and also chrome but get the same thing.

Thanks – Jeff

Thanks very much indeed for the heads-up, Jeff :sunny: - the voucher system certainly should still be working, but it’s not impossible that there’s been a hiccup with the new design - tagging @kinetic in here for him to take a look at this early next week :sunny:

Thanks for having a look Aran. Just to add some more detail, when I push the “Send Voucher” link the current window gets a grey shading, just like when you go to the “list all challenges” screen, but nothing pops up. I turned off all popup blockers but that doesn’t help.

Thanks, that will be helpful, I’m sure - and I’m just going to tag @kinetic again to make sure this is front and centre for him… :sunny:

Have you got 3 pending sent vouchers?

I remember this stopping me sending out more.

Ah, thanks! - we need to rethink that - in fact, we need to overhaul the whole voucher thing, I suspect… :sunny:

Actually no. I have one voucher previously accepted, one pending, and then this would be the third. I did wonder whether there may be a limit, though. I wonder whether cancelling the pending voucher would allow me to issue this one. But I would expect a message telling me that that was the problem, rather than the popup simply not appearing. I guess we’ll see what @kinetic says.

Ifan is on the case as we speak :sunny:

This is now fixed :slight_smile:

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Verified, and the voucher is sent to my friend! Thanks much for fixing it.

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I am getting the same grey screen both in chrome and Internet Explorer when I hit send. Looks like a new window is opening just off my screen!?

I would like to be able to share this resource with friends :frowning:

Hi Clare - just going to tag @kinetic in here to make sure he sees this - he’ll be able to help troubleshoot :sunny:

Hi - do you think you could do a screenshot of this? I’ve just checked it now and it seems to be fine for me in Chrome.

Hope that image will upload.

The screen darkens and a white strip with   appearing on the white strip at the bottom. I have double checked and popups are allowed.

Hopefully you can replicate the problem!

The screenshot I uploaded is from chrome on my mobile, however the exact same thing happens on chrome on my PC…or at least it did - my laptop blew up yesterday… :frowning:

Thanks for the screenshot, always a help! Tagging @kinetic again…:wink:

Hi Clare - I’ve just managed to work out why this was happening to you: it wasn’t a problem with the layout, there was something peculiar about your account specifically, which explains why it wasn’t happening when I tried it! But now that I’ve resolved that, the invites popup appears as normal :slight_smile: Sorry about that!

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Thanks it all seems to be working now :+1:

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:frowning:

It is broken again…

:frowning:

Tagging @kinetic (and I’ll drop him a note as well) :sunny:

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