Subscription mayhem

Today I noticed something strange with my SSIW subscription. I’ve emailed support with details of my query, but in a nutshell it seems to have bumped me back to the free version and is inviting me to resubscribe at an increased price of £15.Google Play shows an active subscription with the next payment (of £12) due on 16 April. I have just made my most recent payment today (17 March). As I say, details are in my email, but I’m wondering if anyone else is having problems or if it’s just me. In the meantime I can’t access the course.

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Oh, very sorry to hear about this - we’ll be on it first thing in the morning - huge apologies for the frustration in the meantime.

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But don’t worry, we’ll get you back on the price you signed up at :slightly_smiling_face:

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Update. This has now been fixed following the intervention of @Deborah-SSi and the Tech Team.
Thanks

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Oh, brilliant, that’s great news - and thank you very much for letting us know in here! :folded_hands: :slight_smile: