Hi, so I got the payment confirmation email today, but I’ve stopped having access to premium content… When I look at the subscription page it doesn’t say I have an active subscription and same thing with the app, it doesn’t show anything other than Level 1, Course 1 and the weekly practices.
I’m pretty sure I messed something up 10 days ago when I cancelled and reactivated my subscription. I cancelled it on the website, got the “Subscription Canceled” email and later followed a link from that email to go to Account Details to reactivate it. I didn’t get an email, but I think I got some message on the page thanking me and saying that it was confirmed.
Can anyone help?
(I wasn’t sure where to ask, I hope this is fine…)