I have an old Samsung Galaxy S2 GT-I8160. The android version is 2.3.6
Up until the weekend I had a bookmark in the browser (that I downloaded) and I could log on every time. Now when I try to log on the phone locks up.
I have tried downloading other browsers and they do work better but when I get to the forum I get a message saying that my browser is too old to use with the forum.
The browser that originally came with the phone is updated, and when I try to update the phone software it says it is up to date.
Please tell me that I can fix this? I canāt afford a new phone before Christmas
Does it say that the browser is too old on all browsers you have used?
Which Browsers have you tried?
Have you tried clearing the cookies on the browser? ( if your not sure, let me know which browser you are using and I can direct you how to do this)
Hi Dan, I am using the xxx (I have edited out the name, not sure I am supposed to mention & we seemed to have solved the problem) browser, I tried a couple of others too.
OK, when youāre in firefox, If you access the menu. ( i think its the bottom left button on the front) and go into settings and to privacy. You should have an option called āāClear private dataāā press that and make sure everything is ticked and press clear data. This WILL NOT delete your bookmarks so dont worry. Try the forum after that.
Bizarrely, xxx (edited out now the problem is sorted, not sure I am supposed to mention names of browsers etc) seems to work as I am typing this on my phone. But, I am still getting the your browser is too old message. I will monitor things with this browser, thanks for your help Dan. I think removing all the bookmarks did the trick but god knows why !
Iām not the mod but I donāt see a problem here. If names of browsers wouldnāt be allowed to mention then not even one should be mentioned at all and besides, I donāt believe either browser is illegal (at least of those weāre usually using) and none of them is SSiās competition, SSi doesnāt make them. If mention of browsers was not allowed especially when thereās a problem with our sites apps etc, then we shouldnāt mention āchromeā āieā āfirefoxā etc either ā¦
So I believe (but I very well can be wrong though since Iām not one of forum staff) youāre on the safe ground.
I wouldnāt of thought mentioning a browser would be against the terms of use on the forum. Perhaps if you were directing a lot of negative opinion of a particular browser, that may be cause for concern.
Iām not exactly an official voice or anything, but I see no issue (or, rather, itās actively helpful) in mentioning the software involved when youāre having issues. Bashing stuff needlessly is bad, but detailed reports are good.
Which I think is basically consistent with what Tatjana said.
Just a thought - and I say this as a diehard Apple user, so no idea how Andriod systems work - has your phone received the latest operating system update?
When you say your phone is old, how old is it?? Can it still receive current updates available for todayās phones? Just wondering if itās an OS issue then an update should fix all problems. But if your phone is too old for newer updates, it may mean you will need a new phone (hoping this is the VERY last resort mind!).
But the software update could be the key. Again not being familiar with Android devices, I could be totally wrong!
Hi All, thanks again. Have not logged into forum until now to see the extra messages.
The browsers that wonāt work is Firefox but UC Browser seems to work. The phone is just over two years old and is still receiving updates so I guess it is just one of those things.
But, I am happy again because I can use the forum on my phone. Diolch yn fawr iawn!
Iām using it on tablet (android also) but Iām not extra happy to be honest. I use Google chrome but canāt do most of the things except positng (no quoting like this:
And I have extra difficulties to mark the text at all.
The upper ābarā of the browser also jumps up and down and this for if I want to touch āmessageā sign t osee what masages Iāve got, I have to turn tablet landscape way to be able to tap it bacause itās all ābashedā together if I have tablet turned portrait.
So, Iām really eager to hear if someone else has such problems. Thx.
YAY! One more! The āsupportā team is growing up. -
Thank you @Dan_Crosby. So, my prefered platform will still be PC. despite this āold grannyā of me doesnāt have anything against using as much different tech toys as she could possibly hold a hand on. - hehe (OK, Iām not that old either though ).
