Yes I can, this may be the problem, I was curious and had a little listen to the Level courses.
I donāt know (might you told us but Iāve forgotten though), but are you paying member (do you pay subscription to Cymraeg or all languages)? If not this is the cause. If yes ā¦ Letās see what I get here. I have android too so ā¦
Or, if you have app set to "download only via WiFi and you donāt have this type of connection you wonāt be able to download lessons or refresh app either.
Iām paying subscription so I canāt guarantee how it would work for you, but for me it works without any error at all. I tried Course 2 Lesson 0 and 5 (south), Course 3 Lesson 19 (South), Level 2 Challenge 4 (North), course 3 Lesson 25 (North) and it all works just fine although a bit slow, but this is probably due to my a bit slow mobile connection (deliberately didnāt use WiFi one).
So, unless you donāt pay the subscription and this is the case, on the SSi part all works perfectly fine (at least for me).
It works now! I didnāt realise that course 2 wasnāt free!. I just finished Gwers 26 and decided to make a contribution and then discovered that further courses required a contribution. Sorry for wasting your time.
Hey! Nothing is waste of (at least my) time! Youāve asked, weāve answered, itās as simple as that and when thereās a question again youād ask it and one of us would answer it.
Now ā¦ Happy learning!
Hi @theblacksparrow
Iāve just been updating the app on my Android phone (yes, I still use it ) and noticed a couple of small points. In Level 1 (New) the listening practices are showing with just the same name as the previous Challenge. The first one (after Challenge 05) is fine. It says Listening Practice 1, but after Challenge 10 I get another Challenge 10. When I listen itās actually the sped-up listening practice - same for Challenge 15, Challenge 20, and Challenge 25.
When I tried to download Level 2 (New) it said I wasnāt signed in and wouldnāt download anything, but when I went to Settings that said I was signed in as Dee. I decided to sign in again and then it was fine and downloaded Level 2, but it looked a bit confusing saying I was signed in if I wasnāt.
Thanks for the heads up.Thereās a minor task I need to do to make the listening practices show up properly, but I didnāt realise the level 1 souths were ready
Yeah, thatās an annoying error messageā¦
Itās been/being changed to something more along the lines of āplease sign in againā, which will hopefully be clearer.
Diolch
Hello. I have the iPad and android apps. iPad is working fine. I am working on level 2 new and lessons are appearing. However when using the same login details on android and when trying to display any member only content (eg level 2), I am getting the message saying ācould not download member only lesson details. Please sign in ā¦ active membershipā. My membership is active with this logon. Iāve signed in again, uninstalled and reinstalled the app on android to no availā¦
Any suggestions please. I renewed my subscription this morning so shall I wait and try again later?
If you pass your username/email to @Kinetic heāll be able to check out your user account for you.
Diolch
Hi @SDavies - Iāve checked on your account (the one with the username SDavies on the main website) and it seems your subscription was cancelled on the 22nd of February, so that would explain why the Android app is refusing access to Level 2. However this would also cause the main website to refuse access, too - so if you say that the website is letting you see Level 2, could it be that youāre logging in with another account, one which does still have an active subscription?
Thank you for looking. It is the app on iPad which I am getting access to the paid for content with user name SDavies. I could have sworn I renewed my subscription last Monday but nothing showing in my bank account. I did have another user name SusanD initially but tried to renew on that one a while back but my card details had changed and I couldnāt see anywhere to update them so registered with a new email address. Would it be possible for you to delete the user account SusanD please. Many thanks.
Hmm, the SusanD account also has an expired subscription! SusanD subscribed on the 28th Sept, then SDavies subscribed on the 28th Jan, and then both subscriptions were cancelled a few weeks later on the 22nd Febā¦
In any case, Iāve deactivated SusanD now, leaving SDavies as the only account.
Diolch am eich help