Can not subscribe

Shw’mae
Recently set up my email login and have been trialing the program.

I’m ready to subscribe but my subscription area on iPhone app says “you are subscribed for 0.0 GBP /month - expires 31st March 2026. “

And when clicking on a subscription link that was in the forum it brings up the subscription options but i can not pay anything.

Hi @Treesa

This means you are subscribed - or are entitled to log on - already…we are about to change this message to something which is a little more helpful.

Rich :slightly_smiling_face:

Thank you but I’m a little confused as I haven’t paid any fee yet.

Shhh, don’t tell them that! :wink:
Isn’t it funny how when a company isn’t pushy or sneaky about getting customers’ money, it turns out most people are perfectly willing to pay for a good value product?
Were you given a link to subscribe as part of a Dysgu Cymraeg course? Because if so, I think it actually is supposed to be free for you.

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Thanks for your feedback - no I have not been given any links via other courses nor subscribed for any from Dysgu Cymraeg.

Some further info in case it’s helpful - I remember seeing the subscription options when I first logged on. And the monthly one was higher than current - from memory was £12 per month - cant remember what the full year fee was.

Then about 2 days later the subscription info changed to what I detailed in my initial message.

Diolch yn fawr

@Treesa according to the system, you do have free access through a Dysgu Cymraeg course. If you’re not currently doing a course with them, could you let us know? We’ll have to cancel your free access :slight_smile:

Thanks for looking into this. No I’m not taking any courses with Dysgu Cymraeg

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Diolch @Treesa. I’ll cancel that for you.