App not working Ebbw vale

The app hasn’t worked properly for over a week. It comes with the same message and it has been in a robotic voice then goes off. I am paying monthly so I would expect a better process than this. I have logged out and logged in and deleted and reinstalled it. Anybody else having this problem

Hi Matthew - are you on an iOS device? They’ve made a change to how they encode audio which has caused us a lot of problems - we’ve been scrambling to fix it, and will be shipping an update in the wee small hours tonight - which we hope will solve it for most people :crossed_fingers:

Gotta love Apple aye :joy:

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With a burning, visceral, passionate hatred. Sorry, I mean love.

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