App not downloading + Android

Hi all, app is stuck on downloading. Have re-registered subscription, re-installed app etc and stuck as to what to do next. Is this a known issue?


Thank you for letting us know about this issue and we’re very sorry for the trouble you’re having. I’ll forward your message to the tech team who’ll hopefully be able to rectify this problem very soon.

Diolch for your patience.

Hi @tim-scott - I’ve found what was going wrong for you there and believe I’ve fixed it. Please try again :slight_smile: