hi im uni student and ive been playing the word game on the say somthing in welsh app and completed challange one just im thinking about buying the £10/month subcrbtion just few questions 1.does it force auto renew on you 2.is there a student discount?
I’m pretty sure that you can cancel at any time without any cost.
I assume that the scholarship scheme is still going, which loves to offer financial assistance to a limited number of applicants who would be in need of it rather than missing out on learning Welsh. I think the way forward is to please email Asdmin@asysomethingin.com
oh ok but what i mean is if i buy 1 month and that expires will i have to manully buy another month or will it automaticly renew
Your £10 subscription will automatically renew until you cancel.
oh yuck can i turn this off
Do you mean cancel a subscription? Yes, you just have to ask firstname.lastname@example.org
no i dont mean canel a subcription i mean if i want to buy more months i will have to do that myself instead of the computer doing that for me
I don’t think it’s possible to buy one month at a time (or any amount of months) manually. The subscription is a monthly payment that is set up by direct debit between saysomethingin and your bank which happens automatically unless you cancel it.
oh thats annoying
my monthly renewal is due tomorrow, 22nd Sept, but have not received this week’ s lesson. I should have week 22, but nothing as yet.
I’d ping an email to email@example.com - I am sure they will sort it out
So very sorry you’re experiencing problems Rosemary. On @aran’s request I’m tagging him in this message so he can check what’s gone wrong first thing tomorrow. Thank you for your patience.
Thanks very much.
If I didn’t have autorenew I would forget every time
I don’t understand exactly what you find annoying but if you use PayPal like I do, you can just keep it active or disable before next payment so not too different I guess?
Hi Rosemary - this sounds as though you may have been hit with the email deliverability problem we’ve been having - there’s an explanation here about how you can access everything in your online control panel instead, while we’re trying to fix it: