Hi @Cymdraegwn - thank you very much indeed for those questions - I know it can be tougher to ask questions when you don’t feel positive about something than when you do, which makes such questions particularly valuable…
First up, we are still releasing new content - so that may just be a navigational thing - I thought we were producing 4 new pieces a month, but I’ve recently found out that it’s only been 2 or 3, so we’re going to address that in the very near future. We’ll also have some conversations about how best to present the material in ‘advanced’ so that it’s clearer what’s new. We’re going to be launching a new design for the website in the next couple of months or so, which I’m hoping will help.
In terms of what we’ve been spending on, I think that’s mostly covered in my first post - our biggest cost by far is salaries, and our main teams are support for existing learners, tech development, and production of new courses (we also have a couple of people working on partnerships and marketing).
The main channel for support for existing learners is our Slack community, where we host multiple group video practice sessions every week, which we believe are particularly high value to learners - you should have access to that as a subscriber - if you don’t, just drop admin@saysomethingin.com a line and they’ll get your access sorted out [tagging @Deborah-SSi for her to be aware in advance!].
Our tech development is also focused on learners’ needs, although it’s a longer cycle before the value becomes clear - we’ll be launching our new streaming approach in September, which allows people to learn for as much or as little time each session as they like, and also (crucially) to choose levels of difficulty for their learning (a bit like sets in schools). It will also have a built-in revision process for people who’ve worked through all the learning items, which I think will be very helpful even for advanced learners. It also provides the base for adding increasing amounts of personalisation to the process, which should mean that the percentage of people who achieve success with the course continues to rise - which is central to our primary goal of reversing language shift in Wales. The streaming approach is also what has made it possible for us to run pilot projects in schools, which is the other vital part of attempts to reverse language shift nationally.
The other main focus for our tech dev is the production of new courses - this is a complicated process, because we can’t just translate a static script (it breaks the method) - we’re getting better at the course production process (which is why we’ve been running the recent tests with several new languages) but we still have a lot of room for improvement, which is going to be one of our main targets for next year. Our goal is to be able to produce new courses quickly and cheaply enough (while maintaining consistent quality) for us to be able to produce a course for every remaining language.
All of these lines of work would be going a lot more quickly if we could afford more staff - and that’s the aim of the English courses. It also happens that the process of translating an interface language (to build more English-for-x-speakers courses) is currently faster than the process of building a course for a new language - so existing demand and our capacity to supply fit very well here.
We’re predicting that it’s the income from English courses that will make it possible for us to build extremely high quality, personalised video courses for all other languages (including making it possible to learn Welsh through the medium of lots of other languages), to keep developing tech that is high value for learners (I’m keen for us to build for a peer-to-peer social layer that helps arrange access to tutors as well as partner/group learning) and to invest more in advanced content - we’ve had some interesting conversations with S4C recently in that direction.
So right now, the value for you as an advanced subscriber is in the advanced content and the access to video group practice sessions, and if you’re not finding those (or not finding them helpful) then I would sincerely encourage you to stop your subscription - we certainly don’t want you to feel under pressure to continue to subscribe!
Having said that, the income we get from subscriptions is very much going towards projects which I think are going to benefit all Welsh learners - by increasing the number of learners, increasing the number of learners who don’t have English as a lingua franca, increasing the efficiency of the learning process (so increasing the number of successful learners), increasing social opportunities to use the language and (although more gradually) increasing the amount of content for advanced learners…