@dave-banthorpe - yes, Silver is our ‘standard’ subscription package, which is Welsh-focused so single language. Here’s the link which explains what’s in each package now. If you’ve any questions, drop us a line at email@example.com and we’ll be happy to help further. Cheers, Stine
I have some questions regarding the silver and gold membership. I dont fully understand what the following are
1 Unlimited tutor-led online video practice sessions
2. Private support channel with our accelerated learning specialists
3. One intensive online ‘Sprint Day’ per month (using our unique ‘Brain Shock’ learning method
Hi Amanda - the video practice sessions are the same structure as the video groups in the standard membership, the private channel exists within Slack, and the Sprint Days are online intensive learning days guided by our tutors.
Having said that, it’s not certain that we’ll be keeping these layers in their current format - and am I right that you’ve recently cancelled a membership and requested a refund? We’re always entirely happy to process refunds, but it doesn’t seem like a good idea for someone who’s asked for a refund to join another paid-for course of ours.
What I actually said was that I was thinking about cancelling.
This was because I wanted to have more speaking practice. As I was only going to be able to do the 2 sessions a week with Nia and they are quite large classes (though she handles them very well) I was concerned I wouldn’t get enough practice to get over my “rabbit in the headlights” feeling to be able to work towards becoming a Welsh speaker. Which is why I wanted to chat with another Gold membership holder
As I explained to Deborah I have a current window of opportunity whereby I am able to throw myself into learning Welsh. In a few months I wont have as much free time, so I wanted to use it as productively as possible.
Having now received my bank statement I can see that I had been charge £10 per month not £35 per month that I was expecting