Issue With SSIW Premium Subscription

Hello!

I am really enjoying using the SSIW app, and ready to upgrade to a premium subscription. However, when I attempt to login to sign up I get a message that says:

"We’re sorry, but something went wrong.

If you are the application owner check the logs for more information."

Can someone help me with this? Thank you!

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Hi @samuel-jones

… is this on the IOS or Android App (or a browser - which one?)…

Rich :slight_smile:

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Hi Rich,

I have tried on both iOS and Chrome browser

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Were you in the browser when you got that specific error message? (I’d wager so, since it doesn’t sound like an error message from the app)

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In the app, when I click on “subscribe”, it takes me to Safari on my iphone and gives me that error message. I get the same message in the Chrome browser

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Thanks for the info. I get the same error if I visit the subscriptions page. I’m chatting with Ifan to sort out what the problem is…

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And… problem solved! Go ahead and try your subscription again.

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Thank you Lewie! It is working for me know. I appreciate your help!

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Fantastic work @lewie - diolch o galon! - and thank you very much for flagging it up, @samuel-jones :slight_smile:

1 Like