Apps: Known issues and workarounds

Diolch Leane!

pinging Androidy @jamesmahoney :slight_smile: :star2:

I have seen this, but I haven’t had a chance to investigate yet…

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The listening practices are actually present, but their titles happen to match the lesson title, so they’re easy to miss. See the attached artfully annotated screenshot.

There is a workaround to fix correct the titles, but it will involve me talking to the overworked sole SSi developer, so for the moment you’ll have to take a guess at which the listening practice is.

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Listening titles should be correct now - try refreshing the course details…

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Gwych - diolch yn fawr iawn i ti James :star: :star2: :slight_smile:

All sorted now in my android app. Thank you!

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V minor issue, but I have uploaded a photo to my profile yet I am still showing up just as a letter. Probably something I’m doing wrong, but any idea what?

you’ve probably changed your SSi website photo, rather than your forum photo…

try https://forum.saysomethingin.com/users/Catriona/preferences

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Thank you! I’ve tried following that link and changing it there. Fingers crossed it will filter through.

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And it has. Wheee!

excellent

Ble mae her? Ar app yn Safon 3/ Level 3 does dim her ar gael ar ol 15. Dw i weds trio newid e gyda ā€œrefreshā€ and does dim newid.Diolch

The reason why you can’t see anything beyond 15 is simple: they don’t exist yet, at least in the southern version. The ā€œmissingā€ challenges are work-in-progress, usually there will be announcement messages on the forum when new challenges are published. @iestyn might know more about the expected timeline.

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Ti’n cywir. Dw i weds edrych ar heriau ar y we one nes i ddim trio nhw. Ar ol i fi trio nhw nawr mae neges yn dangos.

Diolch

I don’t know if anyone else has been having trouble with this - recently my SSIW app seems to sign me out and lock me out of lessons. If I click ā€œsubscribeā€ it takes me to the website where it says I’m already subscribed, and then the app seems to allow me in. However some of the play buttons on the lessons are greyed (or rather, pinked!) out and I can’t play them. If I go to the forum and then return to the lessons sometimes it lets me play them. Very odd!

Hmm, sounds like iOS - one for @lewie

Hi Scarlett,

the button is ā€œpinkedā€ when you’re streaming the lessons - that means in that moment you have to have a fully working internet connection and be logged in to the app correctly.

If you download the lessons, instead, they’re always available on your phone and work also when there’s no internet connection.

Here a few hints with helpful screenshots about how to download. Have a look and let us know if you managed!
Click here to see it: App issue

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Thank you - I wondered about that.

It’s very odd though because I’m usually on fast wifi, and I’ve never had any trouble before. I prefer to stream them as I don’t have a lot of space on my phone. It feels more like a bug than an internet issue, because I can often get it to play by visiting the forum, then back to lessons and choose the lesson again.

I forgot to say, it’s an iPhone 7 running the latest iOS. Thanks!

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Alright, then if you’re on wifi and streaming not working right now, you might check if you’re logged in correctly.
Go to Settings - tapping on the gear on the bottom right of the screen and you should see your login name (like in the other screenshot on the same thread linked above - just scroll down a couple of posts).

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Diolch - I seem to be logged in correctly. Just sometimes when I come to work on a lesson it says it’s advanced content and I need to be signed in to use it, so I click the link to sign in (although I should already be) and then it’s pinked out. Some lessons work and some don’t, and it seems to be a bit random. Very strange! Thank you for your help

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