I have a problem in the (new) app today. Earlier today I was black belt at the equivalent of level 3 challenge 2 but this afternoon it has taken me back to purple belt at the equivalent of level 1 challenge 23. I have signed out and in again on all devices but it has not helped. Can my previous progress be restored? I don’t want to use the skip button for such a bit jump a sit messes with the speed. Not sure what to do and not sure if it’s just me! Please help!
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thanks very much indeed for letting us know about this - I’m going to flag @rich who’ll be able to help - any time you don’t get a fast response on the forum, do please drop us a line at admin@saysomethingin.com 
It’s sorted Aran, thank you. I did email and I’m now happily back in level 3 
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Fabulous, delighted to hear that